Peloton Customer Service Number

Are you searching for Peloton customer service number and want to call a live person. So you are on the right page. Here you will get all the detailed information regarding Peloton Customer Service. You will get Peloton’s email address, live chat option, phone number, and many other related data when you go down below. You only have to follow the instructions below to get live customer services. So let’s begin our article.

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About Peloton 

Peloton is ranked 80 out of 399 in the Sports Equipment and Accessories category

Top Peloton Services

Shipping Service, Treadmill Repair

Top Peloton Products

Treadmill, Commercial

Peloton Pros and Cons

Pros: Keeps a register of your personal growth, Easy to buy and give them your money, You can ride with your friends from your own home and compete, Instructors, Classes are competitive

Cons: Customer service is nonexistent, Worst customer service and the delivery team I have ever experienced, Too many to list, Customer service, Most expensive bike on the market

How to Talk to a Live Person in Peloton Customer Service

Suppose you want to talk with a live customer support representative within Peloton customer service. To do this, you have to dial 1-866-679-9129. To speak to live customer service representatives, then hit 1 (if you require assistance in connection with your Peloton bike tread, membership or any other accessory), Then press 5 (for any other issue). And remain on the phone (typical waiting time is 1-5 minutes).

You may also use these other options on the customer service telephone menu:

  • If you need assistance regarding your Peloton bike and tread, membership or any other accessory, please call 1.
  • Require assistance in completing your Peloton ordering, shipping, and activating your bike tread press 2.
  • If you’re looking to buy a Peloton bike and accessories, treads or a warranty, please press 3.

Peloton Customer Service Hours

Live customer service representatives from Peloton are available from 6 am to 12 am EST 7 days a week.

Peloton Customer Service Number

  • Peloton Customer Support Phone is 1-866-679-9129. Live customer support reps from Peloton are accessible from 6 am until 12 am EST, seven every day of the week.
  • To contact Peloton Studios New York, you must dial 1-646-277-497. Representatives from customer support live at Peloton are available from 9 am until 7 pm EST Monday through Friday and between 6 am and 12 am EST, seven all week.

Peloton Mailing Addresses

  • Peloton Interactive, Inc.
  • 441 Ninth Ave, 6th Floor
  • New York, NY 10001
  • Attn: Legal Department

Peloton Social Media

Peloton Chat Support

You can start a live chat session with a Customer Support Agent on the Peloton Support page by clicking the “Chat” black icon in the bottom right corner. Chat is available from 6 am to 12 am EST 7 days a week.

Peloton support email

Peloton Help Center

You can get more information about Peloton Customers on the Peloton Customers Support page.

Peloton Opening Hours

  • Monday 6am to 12am EST
  • Tuesday 6am to 12am EST
  • Wednesday 6am to 12am EST
  • Thursday 6am to 12am EST
  • Friday 6am to 12am EST
  • Saturday 6am to 12am EST
  • Sunday 6am to 12am EST

Reach Real Person in Peloton by Phone, Live Chat, Social Network

Try different options to contact customer service. When a live Customer support representative isn’t available via phone, you can try live chat to get a quick answer. Sometimes, direct messages sent through the Peloton Facebook page and Peloton Twitter account can quickly find a representative for customer service. Try it. If you’d like to submit complaints or provide positive feedback, you can post your criticism or comment on Instagram or a Youtube post. In most cases, the company will be able to respond. The customer service contact options for Peloton are listed below for your convenience.


How do I contact Peloton?

To speak to a Peloton customer service agent via phone, you can call Peloton customer service number (866) 679-9129. The company says that its customer service reps are available seven days a week, from 9 am to 9 pm ET. You can also speak to an agent via the Peloton website’s live chat feature.

Who is the Peloton customer?

Peloton’s target demographic in the United States is 35-65 years old, and individuals under 35 are their fastest-growing demographic. According to Facebook Insights, 32% of those who state Peloton is interested are 25-34.

Does Peloton have good customer service?

Peloton has a customer rating of 1.4 out of five stars with the Better Business Bureau, where 813 complaints have been closed in the past 12 months.

How do I report a problem with my Peloton Bike?

  1. Tap on the “Settings” option that will appear on the right side of the screen.
  2. Scroll to Help & Support.
  3. Tap “Send Diagnostics to Peloton.” You will see a message stating: “Thank You! Bugreport will be generated and sent to Peloton.”

What to do if Peloton’s Contact Number Is Not Working?

Typically, the menu for customer service options can change over time, and customer support options and even contact numbers could be removed or added. If you are having trouble finding a natural person in Peloton customer service following the above instructions and you have any problems, leave a comment below, and we’ll update the guide. We’re constantly monitoring customer contact information, emails, and chats to make sure that the steps for how to contact the Live Person within Peloton Customer Service are the most precise.

If you have successfully contacted an actual customer service representative on Peloton, you can include your contact information in the comment section below to ensure that everyone can use them.

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